A message from our President & CEO….

As we witness the rise of racial tensions, triggered by the recent killing of George Floyd and the countless others since this nation was founded, I want everyone to know that Fidelity House CRC stands on the side of justice and equality. As an organization, there is zero tolerance for discrimination and disrespect of any kind towards anyone we support or employ.

At Fidelity House CRC, we acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to creating and maintaining an ethical and compassionate environment that respects the diversity, traditions, and experiences of all whom we serve and employ as well as the community at large. The collective history of people with disabilities in this country is intermingled with that of people who have been discriminated against for centuries. The work we do today was founded by the work for equality and justice that was begun so many years ago by civil rights activists, like Martin Luther King Jr. and Rosa Parks.

As human service workers, it is our role to actively take part in supporting equality and justice for all people. I am outraged by the events taking place in our country today and also deeply sad. I hope you join me in denouncing hate and violence against any person or group. I know that our commonalities are greater than our divisions, and I will continue to work tirelessly towards a more inclusive society.

I couldn’t be more proud of the rich diversity represented within the Fidelity CRC community.

Please practice kindness and compassion.

I stand with you.


“If you are neutral in situations of injustice, then you have chosen the side of the oppressor.” – Desmond Tutu

Brad Howell
President & CEO


Fidelity House CRC is a human services organization committed to supporting people with disabilities and others with significant challenges such as autism, Down syndrome, and acquired brain injury. We are proud to provide 26 community residences in Lawrence, Methuen, Haverhill, Andover, Georgetown and Salisbury along with many specialized services across 68 cities and towns in northeastern Massachusetts. Our goal is to empower the individuals we serve to pursue their goals and live a fulfilled life. You can help us make a difference. Please join our cause.

Your continued participation and generous support is most appreciated.

October 7th, 2020 Important Update:

Phase three of Governor Baker’s plan to re-open Massachusetts began back on July 6th. Facets of our organization fall within the Phase three guidelines; therefore we have been working diligently to ensure a safe and effective re-opening of our facilities and offices. Due to capacity guidelines and health/safety precautions, restrictions on the number of personnel and persons served in FHCRC buildings will continue for many months. As we re-open, the following procedures will be in place across our offices and facilities:

  • Social distancing (6 feet or more) whenever possible
  • Required face coverings
  • Increased hand washing with warm water and soap for at least 20 seconds
  • Enhanced cleaning procedures across all offices and residential locations
  • Completion of a COVID disclosure and temperature screening prior to entry
FHCRC office locations will continue to remain closed to the public through the month of August. Starting in September, some administrative personnel may begin working out of our offices on a limited basis. Dates for re-opening to the public will be announced in advance and will be accompanied by new requirements to ensure the prevention of virus transmission.

Heritage Place (Lawrence) Admin Offices

  • Office remains closed to the public
  • Admin staff onsite intermittently, set schedule
  • All inquiries to: Department VPs
  • Any large scale return of employees will be revisited in December. Notification will be sent to employees well in advance of the re-opening date.

Parkridge Rd (Bradford) Day Program

  • Office remains closed to the public
  • Onsite Day Services offered on limited basis
  • Virtual programming still offered
  • All inquires to: Erica Mawby-Roche

Merrimack St. (Haverhill) Landmark Building

  • Office remains closed to the public
  • Clients are being served onsite, on a limited basis
  • Virtual programming still offered
  • All inquires to: Dan Ouellette

To see a detailed response for each program, go to our COVID-19 Response page.

COVID-19 Response

Individuals Served


Years of Experience




Lives Touched Annually