Providing diverse and engaging services for people with disabilities and their families across the lifespan for more than 50 years…

Fidelity House CRC’s online fundraiser

“Chances for Change” is HERE!






Message from our President & CEO

Brad Howell

Dear Fidelity House CRC Community,
This past year has been like no other. To say it has been challenging for everyone is an understatement. No one has been untouched by COVID, racial injustice, and the pervasive uncertainty running through our country.
Fortunately, Fidelity House CRC employees and supporters stepped up to provide care and support to those connected to our agency. The commitment to our mission has never been more visible and tangible than over this past year. It is a testament to our employees who have faced adversity with courage, commitment and teamwork.
The pandemic and many other concerns are far from over. However, our ability to adapt and remain strong in uncertain times will ensure that the people we support will have the highest quality of services well into the future.
Thank you for standing with us throughout 2020. I am honored and humbled to be part of such a compassionate and courageous community!

Brad Howell
President & CEO


Fidelity House CRC is a human services organization committed to supporting people with disabilities and others with significant challenges such as autism, Down syndrome, and acquired brain injuries. We are proud to provide 30 community residences in Lawrence, Methuen, Haverhill, Andover, Georgetown and Salisbury, along with many specialized services across 68 cities and towns in Massachusetts. Our goal is to empower the individuals we serve to pursue their goals and live a fulfilled life. You can help us make a difference. Please join our cause.


October 7th, 2020 Important Update:

Phase three of Governor Baker’s plan to re-open Massachusetts began back on July 6th. Facets of our organization fall within the Phase three guidelines; therefore we have been working diligently to ensure a safe and effective re-opening of our facilities and offices. Due to capacity guidelines and health/safety precautions, restrictions on the number of personnel and persons served in FHCRC buildings will continue for many months. As we re-open, the following procedures will be in place across our offices and facilities:

  • Social distancing (6 feet or more) whenever possible
  • Required face coverings
  • Increased hand washing with warm water and soap for at least 20 seconds
  • Enhanced cleaning procedures across all offices and residential locations
  • Completion of a COVID disclosure and temperature screening prior to entry
FHCRC office locations will continue to remain closed to the public through the month of August. Starting in September, some administrative personnel may begin working out of our offices on a limited basis. Dates for re-opening to the public will be announced in advance and will be accompanied by new requirements to ensure the prevention of virus transmission.

Heritage Place (Lawrence) Admin Offices

  • Office remains closed to the public
  • Admin staff onsite intermittently, set schedule
  • All inquiries to: Department VPs
  • Any large scale return of employees will be revisited in December. Notification will be sent to employees well in advance of the re-opening date.

Parkridge Rd (Bradford) Day Program

  • Office remains closed to the public
  • Onsite Day Services offered on limited basis
  • Virtual programming still offered
  • All inquires to: Erica Mawby-Roche

Merrimack St. (Haverhill) Landmark Building

  • Office remains closed to the public
  • Clients are being served onsite, on a limited basis
  • Virtual programming still offered
  • All inquires to: Dan Ouellette

To see a detailed response for each program, go to our COVID-19 Response page.

COVID-19 Response

Individuals Served


Years of Experience




Lives Touched Annually